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How to Delete Your Account

Last updated: 22/09/2026

1. Overview

You can delete your KundliGPT account and personal data at any time, directly from the app. This page explains how to request deletion, what happens to your data, and who to contact if you need help.

2. Before You Start

If you have an active subscription, cancel it first. Your account cannot be deleted while a subscription is still active. You can manage or cancel your subscription from your account settings.

3. Steps to Delete Your Account

On the KundliGPT mobile app:

  1. Sign in to your KundliGPT account.
  2. Go to the Profile tab.
  3. Tap “Personalization”.
  4. Scroll down to the “Danger Zone” section.
  5. Tap “Delete Account”.
  6. Confirm that you want to delete your account.

On the KundliGPT website:

  1. Sign in to your KundliGPT account.
  2. Go to your Profile page.
  3. Scroll down and open the “Danger Zone” section.
  4. Click “Delete Account”.
  5. Confirm that you want to delete your account.

To finish, on either platform:

  1. We’ll send a confirmation email to the address on your account.
  2. Open that email and click “Confirm Account Deletion” within 24 hours. On mobile, this link opens the KundliGPT website — sign in there to complete deletion.

Your account is deleted as soon as you confirm the email. This action is permanent and cannot be undone.

If the confirmation link expires before you use it, repeat the steps above to request a new one.

4. What Gets Deleted

Once you confirm deletion, we permanently remove:

  • Your chat conversations and history
  • Your kundli and birth profile details
  • Your personalization settings and saved reports
  • Your wallet balance and in-app usage data

Some information, such as your account and payment or transaction records, may be retained for a limited time where required by law, for accounting, tax, audit, or fraud-prevention purposes. See our Privacy Policy for details on data retention.

5. Can’t Sign In to Delete Your Account?

If you no longer have access to the app or can’t sign in, email us from the address linked to your account and request deletion. We’ll verify your identity and delete your account and data manually.

6. Contact Us

For any questions about this process or your data:

Email: [email protected]